FAQs
General Questions
How does sizing work?
All sizes are in inches. The number in the size option indicates the length of the longest side of the decal. For example, 5 or 5" size would mean the decal's longest size is 5 inches long.
Do you take custom orders?
Yes! To place a custom order (ex. Special Color, Custom Design, etc.), please contact us on our Facebook page (https://www.facebook.com/BD15DecalsAndProps) or E-mail us at bd15decals@gmail.com
What vinyl colors do you have in stock?
Vinyl supplies vary almost daily. Please contact us on Facebook or by E-mail for a list of current vinyl colors.
How do I order a decal in a different size or color?
If you contact us on Facebook or by E-mail we can modify a decal's web listing to include the size/color combination you'd like depending on our vinyl stock.
Shipping
Where are you willing to ship?
We ship worldwide!
What shipping service do you use?
All decals are shipped USPS First Class Letter unless it is requested in checkout that the order be expedited for an additional cost.
How long does shipping take?
Most items are printed to order, so processing generally takes 2 weeks or less (though sometimes delays can happen). Orders within the United States generally take 3 to 5 business days to arrive once your order has shipped. International orders vary based on country and postage congestion. Generally international orders take 10 to 15 days, but it could be more or less. If you do not receive your order within 3 weeks or would like an order update, please message us via email or other social media.
Returns
Do you accept returns?
We don't generally accept returns, but we will gladly replace any damaged orders with proof of damage. If you have any specific questions, please contact us.